We work together with our partner Swan who has final approval as holder of the licence.

Sometimes, even if basic eligibility requirements are met, Swan might deny certain accounts due to legal restrictions. For example, some companies might be restricted access if they operate in certain sensitive industries.

If you have been denied an account and would like to understand why, please consult Swan's General conditions of use.

If you do not agree with the decision, you can contact Swan via [email protected]. Swan is not capable of providing more details into why accounts have been rejected.