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Activating payment links

Before you can accept iDEAL/Wero and card payments, you complete a one-time verification with our payment partner Adyen. Here is how it works, step by step.

Written by Laurens

To accept iDEAL/Wero and card payments through payment links, you first activate them once. You do this in a secure onboarding form from our payment partner Adyen. Once that's done, you can send payment links whenever you like.

Why do I need to verify again?

iDEAL/Wero and card payments are processed by Adyen, a licensed payment provider. Adyen is legally required to verify every business it processes payments for, even if you've already been verified by GoDutch. The form carries the GoDutch logo, but the information goes to Adyen.

To save you time, we fill in as much as we can in advance with the details you've already given us. For most steps, you only need to check them.

Before you start

Have the following ready:

  • Your ID document (passport or ID card) and your phone, for the identity check.

  • Your VAT number and, if your business has one, your Legal Entity Identifier (LEI).

  • The details of everyone who owns 25% or more of your business, or who has significant control over it.

  • The details of the people authorised to sign on behalf of your business.

šŸ’” Not the right person to complete this? You can invite someone else from your organisation to verify themselves.

Step 1: Start the activation

  1. Go to Send invoices in the left-hand menu.

  2. In the banner Get paid faster with payment links, click Enable payments.

  3. We now prepare your payment profile. This usually takes only a few seconds, after which you're taken to the secure form. Don't have time right now? Click I'll finish it later.

You then see the task list Set up your account. It shows everything that still needs to be done. Tasks marked Verified or Signed are complete. Customer support and your Payout bank account are usually already done for you.

Step 2: Business details

  1. Click Business details and then Get started.

  2. Check your business's legal name, country and Chamber of Commerce (KvK) number, and click Continue.

  3. Choose your type of organisation, for example Private company for a BV.

  4. Under Additional details, fill in your VAT number and LEI. Don't have one of these? Tick I don't have a VAT number or I don't have an LEI. Most small businesses don't have an LEI.

  5. Check your registered business address. If your business is run from the same address, tick Same as registered address.

  6. Check the summary and click Submit.

Step 3: Owners and decision-makers

Adyen needs details of at least one person who represents your business, and of all its owners.

  1. Click Decision-makers and then Get started.

  2. Answer whether this person is authorised to sign contracts on behalf of the business.

  3. Answer whether this person is a beneficial owner: someone who owns 25% or more of the business, directly or indirectly, or has significant control over it.

  4. Fill in their name exactly as it appears on their ID document, plus job title, email address and phone number.

  5. Verify their identity (see step 4).

  6. Add their home address and date of birth.

  7. Check the summary and click Submit.

The person then shows as In review. Need to add more owners or decision-makers? Click Add new or invite. When you're done, click Go back to task list.

Step 4: Verify your identity

You have three options:

  • Get verified instantly: the quickest way, using your ID document and your phone.

  • Add details manually: fill in the details yourself.

  • Invite decision-maker: the person receives an invitation to verify themselves.

If you choose to verify instantly:

  1. Click Get secure link and scan the QR code with your phone.

  2. Follow the steps on your phone.

  3. When you're done, the page on your computer moves on to the next step automatically.

āš ļø Keep the page on your computer open and don't refresh it while you're using your phone. The link on your phone expires after one hour.

If the details you entered don't match what's on your ID document, you see the screen Confirm personal details. Choose the correct version for each field and click Confirm selection.

Step 5: Sign the legal documents

These tasks become available once you've added a decision-maker. The person signing must be listed as a signatory.

  1. Click PCI DSS questionnaire. This is a short questionnaire about the security standard for card payments. Go through it, select yourself as signatory, tick the acknowledgement and click Sign.

  2. Click Sign services agreement to open Adyen's terms and conditions. You can download them as a PDF. Select yourself as signer, tick the confirmation and click Sign. Is your name missing from the list? Click Add yourself as a signer.

  3. Click Finish.

Step 6: Return to GoDutch

When every task in the list shows Verified or Signed, click the button at the bottom of the page to go back to GoDutch. It shows our web address, for example Back to banking.godutch.com.

On the Send invoices page you now see Payment links are active. Click Create payment link to send your first one. šŸ‘‰ Read how payment links work.

How long does the review take?

In most cases, Adyen approves your details almost immediately. Sometimes a task shows In review for a while, or Adyen asks for an extra document. You don't need to do anything in the meantime unless Adyen asks for it.

Stopped halfway?

No problem. Your progress is saved, and most screens have a Finish later button. As long as the activation isn't complete, you see a banner on the Send invoices page. Click it to pick up where you left off.

Logging out of GoDutch doesn't interrupt the process, because the form runs on Adyen's side. If the form logs you out after a period of inactivity, go back to GoDutch and continue from the banner.

Where do people get stuck?

  • "Field is required" for VAT number or LEI. If you don't have one, tick the box below the field saying you don't have it.

  • The beneficial owner question. A beneficial owner is a natural person who owns 25% or more, or has significant control. For a sole proprietorship, that's you.

  • A name that doesn't match your ID. Always enter your name exactly as it appears on your ID document, including all first names. If they don't match, choose the correct version on the Confirm personal details screen.

  • The link on your phone has expired. Go back on your computer and request a new secure link.

  • You can't sign the legal documents yet. Add a decision-maker first. The documents become available after that.

  • Not knowing whether you're done. Check the task list. If everything shows Verified or Signed, go back to GoDutch.

Need help?

Stuck at a step in the onboarding? We're happy to help you through it.

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