New members can be added to an account by the account's legal representative or another account member with permission to manage memberships.
Instructions for adding users via the GoDutch App
Click on your initials and go to Team via the menu.
Click Invite and enter the details of the new user.
ℹ️ To avoid access issues, ensure that all entered data is accurate and belongs to the individual accessing the account. The names, date of birth, email and phone number must match.
Select their account permissions.
The following table details the permissions for account members, explaining the actions each permission enables within the account.
Permission | Account member can |
Can view account | View the account and its details, including main and virtual IBANs, beneficiaries, payment mandates, transaction lists, and transaction details. |
Can manage beneficiaries | Add or remove beneficiaries from the account. |
Can initiate transfers | Make card payments, initiate credit transfers, direct debits and account funding. |
Can manage memberships | Add, modify, and remove account memberships. |
Can manage cards | View, add, and update their own cards. If they have the can manage memberships permission as well, they can manage cards associated with other account memberships. |
⚠️ You can’t grant a permission you don’t have to another account member.
4. Go back to users and click on the user.
5. Select send invitation and copy the link to send it to the user.
Instructions for adding users via desktop environment
1. Go to Members.
2. Click + Invite employee, which triggers a popup to appear.
3. Enter the new account member's details.
ℹ️ To avoid access issues, ensure that all entered data is accurate and belongs to the individual accessing the account. The names, date of birth, email and phone number must match.
4. Select their account permissions.
The following table details the permissions for account members, explaining the actions each permission enables within the account.
Permission | Account member can |
Can view account | View the account and its details, including main and virtual IBANs, beneficiaries, payment mandates, transaction lists, and transaction details. |
Can manage beneficiaries | Add or remove beneficiaries from the account. |
Can initiate transfers | Make card payments, initiate credit transfers, direct debits and account funding. |
Can manage memberships | Add, modify, and remove account memberships. |
Can manage cards | View, add, and update their own cards. If they have the can manage memberships permission as well, they can manage cards associated with other account memberships. |
5. Share the link with the new member so that they can go through verification.
6. Click the entry to view or edit the new account member's details and account permissions.
If you need help, submit a support request in app or email [email protected].
Please note, never give access to anyone you do not know or do not want to be able to view your data or make transactions. GoDutch will never ask you to add someone.