New users can be added by the legal representative of the account, or by another account member with permission to manage memberships.
How does the invitation process work?
Inviting a user involves two steps: you send the invitation, and the recipient completes the verification themselves.
Inviting users via the app
Step 1: Send the invitation
Go to Team in the app.
Click Invite.
Fill in the following details of the person you want to add:
First name
Last name
Email address
Optional: select the preferred language of the invitee.
Click Invite.
You'll immediately see a confirmation: "We've sent an email to [email address]."
The new user appears straight away in the member list with the status Invited. From this row, you can resend or cancel the invitation.
Inviting users via desktop
Step 1: Send the invitation
Go to Users.
Click + Invite user.
Fill in the following details:
First name
Last name
Email address
Optional: select the preferred language of the invitee.
Click Invite.
You'll immediately see a confirmation: "We've sent an email to [email address]."
The new user appears straight away in the member list with the status Invited. From this row, you can resend or cancel the invitation.
What happens on the invitee's side?
The invited person receives an email from GoDutch with a link. After clicking the button in the email, they go through the verification process:
Email verification — a verification code is sent to their email address.
Adding a phone number — this is required to perform sensitive actions, such as initiating payments, ordering cards, and viewing sensitive card details.
Roles and permissions
Every new user is assigned the Member role by default. You can assign a different role once the invitee has accepted the invitation.
Permission | Admin | Finance Manager | Viewer/Auditor | Employee |
View account | ✅ | ✅ | ✅ | ❌ |
Manage beneficiaries | ✅ | ✅ | ❌ | ❌ |
Initiate payments | ✅ | ✅ | ❌ | ❌ |
Manage memberships | ✅ | ❌ | ❌ | ❌ |
Manage cards | ✅ | ✅ | ❌ | ❌ |
View own card and transactions | — | — | — | ✅ |
⚠️ You cannot assign permissions that you don't have yourself.
💡 The Custom role is fully configurable - you choose which permissions apply per user.
🔒 Never give access to someone you don't know or don't want to have access to your data or transactions. GoDutch will never ask you to add someone.
Need help?
Got questions? Feel free to reach out:
📧 Email: [email protected] 💬 Chat: via the app 📞 Phone: 020 808 8020
We're happy to help.