By connecting your GoDutch account to your bookkeeping software, you can complete your administration with ease, as all your financial data will be displayed in your bookkeeping software in real time. Use the steps below to enable the integration with Exact Online accounting software.
💡 You can enable this integration yourself (see Option A), or you can invite your bookkeeper/controller as a team member in your GoDutch account and let them carry out the entire process (see Option B). The latter option requires a paid plan, but it saves you a lot of time. Keep in mind that you need full administration rights, including the ability to create bank entries in your accounting software, to set up the integration.
What we recommend:
Option A → If you don't work with a bookkeeper or accountant.
Option B → If you do work with a bookkeeper or accountant.
Prerequisites
Before you start, make sure you have the following in place:
👤 You have full administration rights in GoDutch, including the ability to create bank entries.
🏦 Select a clearing account as your general ledger account, usually 1020 Cross-postings. Your bank account is intentionally excluded from the list because bank transactions cannot be posted to it.
🔀 Transactions from before the connection was established are not imported automatically. You can add them using an MT940 or CAMT.053 file.
🔑 You have access to your Exact Online account to authorise the connectio
📊 Do you work with analytical/cost axes (cost centres/cost units)? Check beforehand whether these are enabled in Exact Online. Go to the Financial → Analysis & Results tab to see this. If you don't use them or don't need them, you can skip this.
Option A: do it yourself
Step 1: Set up the connection
Log in to your GoDutch account.
Navigate to Integrations and select Exact Online.
Click Connect.
Choose a name for your connection.
Select which analytical/cost axes you want to activate (if you use them).
Click Authorise to finalise the connection.
Step 2: Authenticate
You'll be redirected to an Exact Online page to log in and authenticate your account.
Step 3: Configure
Select your administration.
Under Journal, select your GoDutch account (IBAN).
Under General ledger account, select a clearing account, usually 1020 Cross-postings. Your bank account is intentionally excluded from the list because bank transactions cannot be posted to it.
Click Submit to finalise the configuration.
ℹ️ Can't find the company or division you want to connect in the dropdown? Then you need to adjust the permitted companies in Exact Online:
In Exact Online, open the Import/Export settings.
Select App permissions.
Select the app you're trying to connect to Exact Online.
Go to the Permitted companies section. Here you can allow all current and future companies, or select Manage companies to allow only specific companies.
The connection is now active! From now on, all executed bank transactions will be visible in your Exact Online administration.
☝️ Please note: transactions from before the moment the connection was established won't automatically appear in your Exact Online administration. You'll need to upload these via an MT940 file. Contact your bookkeeper for help with this.
Option B: Invite your bookkeeper/accountant to your GoDutch environment and let them carry out the process
Log in to your GoDutch account.
Navigate to Users and click New.
Fill in the personal details of the new team member (i.e. those of your bookkeeper).
Important: the mobile phone number is used for KYC and identity verification. We recommend using your bookkeeper's personal mobile number rather than a business number.
Set the desired permission level. 'View only' rights are sufficient for your bookkeeper to create the connection and generate reports.
Add an address for this team member. This can be a business address.
Share the invitation link with your bookkeeper.
Voilà! Your bookkeeper is now invited to your GoDutch environment and can set up integrations with Exact Online, download bank statements, and create custom reports whenever needed – without costing you any extra time.
Troubleshooting your accounting integration
Is your integration not working as expected? Below are the causes we see most often, along with the fix. In most cases, you can sort it out yourself within five minutes.
The integration shows as active, but no transactions are coming in
Exact Online has two types of rights. The app permissions in the Security Centre are usually set up correctly. What's often missing is the right to create bank entries. View-only access isn't enough.
Here's how to check this in Exact Online:
Go to Master data.
Open User.
Go to Manage: Rights and then Roles.
Check whether the user has the role Enter, modify and delete bank entries.
Is the role missing? Ask your Exact administrator to add it. The integration will then work without you having to set anything up again.
I can't select my bank account as the general ledger account
That's right, and it's intentional. Bank transactions can't be posted to the bank account itself, so the integration needs a clearing account. This is usually 1020 Cross-postings. So don't look for 1010 or 1001, select your clearing account instead.
⚠️ Did you set up your integration earlier and are you seeing the message The account '1010' cannot be used for this scope? Then there's still a bank account in your settings. Change the general ledger account to a clearing account.
The integration was working fine and suddenly stopped
Your access is no longer valid. This can have a few causes:
The connection has expired. In Exact Online, this happens automatically after 30 days without activity.
Someone has revoked access in Exact Online.
The user account you connected with no longer exists, or its rights have changed.
The API key or token has been regenerated.
Check these four points and then reconnect:
In GoDutch, go to Integrations and open your accounting integration.
Click Manage.
Click Reconnect.
Log in to Exact Online and confirm access.
Your settings are saved. You don't need to select the general ledger account and journal again.
Transactions from before the integration are missing
That's correct. The integration only sends transactions from the moment you set it up. You can add older transactions manually using an MT940 or CAMT.053 file.
Need help?
Got questions? Feel free to reach out:
📧 Email: [email protected]
💬 Chat: via the website
📞 Phone: 020 808 8020
We're happy to help.